Frequently Asked Questions
Everything you need to know about shopping with Ted Baker.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link. You can also view your order status by logging into your account on our website.
What is your return policy?
We offer a 28-day return period for full-price items and a 14-day period for sale items. Products must be returned in their original, unworn condition with all tags attached.
Do you offer international shipping?
Yes, Ted Baker ships to over 100 countries worldwide. Shipping costs and delivery timelines vary depending on your location and will be calculated at checkout.
How do I find the right size?
Each product page features a detailed size guide to help you find your perfect fit. We recommend comparing your measurements against our chart as Ted Baker sizing may vary by collection.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.
Are your products authentic?
All items sold on our official website are 100% authentic Ted Baker products, crafted with the high-quality materials and signature details the brand is known for.